Optimizing Customer Experience since 2008


Founded in 2008 and with Headquarters in Valladolid, Spain, LuceCEM is a Technology and Services Company which goal is the improvement of Customer Experience, providing solutions for both web and mobile channels.

Innovation is fundamental in LuceCEM approach to customer experience, using Agile work methodologies to achieve constant development in the digital world. Aiming at offering personalized solutions adapted to each client by taking into consideration the quick changes of the market and the specific context of each sector and each company.

LuceCEM works with some of the most relevant enterprises from different sectors, from retail to banking, boosting their user experience, increasing conversion rates, reducing IT costs and helping provide a better customer service.

The solutions implemented by LuceCEM grant a better understanding of customers and competitors by monitoring different digital channels and social networks.